Last updated: July 2026
Refuelia is an independently operated website. You can reach us at hello@refuelia.com for general questions or privacy@refuelia.com for anything related to this policy.
Contact form. If you use the contact form, we store the name, email address and message you provide, so we can reply.
Driver reports, reviews and comments. Fuel/queue reports and text reviews you submit on the map are stored and shown publicly against the relevant station. We don't ask for your name to submit these. We store a hashed technical value (derived from your IP address and the date) only to limit spam — we never store your raw IP address or link a report to a personal identity.
Saved stations. Stations you save as favorites are stored only in your browser's local storage. This never leaves your device or reaches our servers.
Location. If your browser prompts you and you allow it, your location is used only to center the map on you. We don't store it on our servers.
Cookies, analytics and advertising. See our Cookie Policy for the full breakdown, including Google AdSense and analytics cookies where enabled.
Reports, reviews and comments you submit are publicly visible on the map. They may be moderated or removed if they violate our Community Guidelines.
We don't sell personal data. We may share data with service providers who help operate the site (hosting, analytics, advertising) under their own privacy terms, or where required by law.
Contact messages are kept as long as reasonably needed to respond and keep basic records. Reports and reviews are kept to keep the map useful; older, unconfirmed reports naturally become less visible over time (see our Data Accuracy Policy) but aren't automatically deleted.
You can ask us to provide or delete data associated with something you submitted (for example, a contact message or a review) by emailing privacy@refuelia.com with enough detail for us to find it — such as the email address you used, or the approximate date and station. We'll respond as soon as we reasonably can. Depending on where you live, you may have additional rights under laws like the GDPR or CCPA.
Refuelia isn't directed at children, and we don't knowingly collect personal data from children.
We may update this page as the service changes. Check back periodically for the latest version.
Questions about this policy: privacy@refuelia.com