Frequently asked questions

Refuelia is a free, worldwide live map of fuel stations and EV chargers. It combines open map data from OpenStreetMap with verified external data and contributions from signed-in drivers, so you can see which stations are nearby, what fuel and connectors they offer, their opening hours, and — where it is available — recent availability and prices.

Yes. The map and all core features are free to use, with no subscription.

No account is required to browse the map, search for stations, check available information or plan a route. A free account is required to publish comments, submit reviews, confirm station information, upload photos and build a contributor reputation. You can sign in securely with Google.

Sign-in helps Refuelia reduce spam, prevent duplicate or abusive reports and build a more trustworthy community. Your public contributions may display your chosen profile name and avatar, but your email address is never shown publicly.

Refuelia may receive your Google account identifier, display name, email address and profile photo, depending on the permissions you approve. Your email address is not displayed publicly.

Your public display name and profile photo may appear next to comments, reviews and reports. Your email address remains private.

Yes. You can request account deletion from your account settings (My profile → Privacy & account settings) or by contacting [email protected].

Station locations, brands, fuel types, connectors and opening hours come from OpenStreetMap. Availability and queue information comes from signed-in driver reports. In some markets, prices may come from official or verified open-data feeds; where no verified feed is available, prices may be contributed by drivers. Refuelia never invents availability, prices or reviews.

OpenStreetMap is updated continuously by its global community. New reports are displayed after they are successfully submitted and processed; update frequency may vary depending on the data source. Open/closed status is calculated live from each station's opening hours and your device clock.

Not always. Prices come from official or verified open data where available, or from driver reports, and are always shown with a timestamp so you can judge how fresh they are. Prices change frequently — treat them as a guide and confirm at the pump.

Prices vary by data source, by how recently they were reported, by fuel grade, and because stations change their prices often. When a price looks old, Refuelia shows when it was last updated.

When you open the map it loads real fuel and EV stations for the area you're viewing from OpenStreetMap. Tap any station to see its details, opening hours, fuel or connector types, and any available information. Zoom or search a city to load stations elsewhere.

Only stations that exist in OpenStreetMap are shown. In some areas the map data is sparse, and you need to zoom in for stations to load. If a station is missing, anyone can add it on OpenStreetMap and it will then appear on Refuelia.

Only to centre the map on you and show the nearest stations. Your location is used in your browser and is not sent to or stored on our servers. You can decline and simply search a city or address instead.

EV charging locations mapped in OpenStreetMap, with connector types such as CCS, Type 2, CHAdeMO, Tesla/NACS, GB/T and Type 1 (J1772) where that detail has been mapped.

Switch the map filter to EV chargers to show only charging locations. Some networks provide live status; other locations show mapped connector and power details only. Refuelia shows the source and timestamp so you can tell live status from static map data.

Reporting requires a free account. Sign in with Google, then open a station and use the Confirm or Report options to say whether fuel is in stock and how long the queue is.

Sign in with Google, open a station, and add a comment. Comments help other drivers know what to expect.

When several signed-in drivers confirm the same thing, confidence rises, and Refuelia shows how many confirmations there are and how recent they are. Conflicting reports are flagged rather than hidden.

As little as possible. For rate-limiting we store a hashed value of your IP address and the date — never your raw IP. If you sign in with Google, we store your Google account identifier, display name, email address and profile image to run your account and show your contributor profile; your email is never shown publicly. See the Privacy Policy for full detail.

Yes. When you are signed in, you can delete your account and its personal data from your profile menu, or email [email protected] to request deletion. Some contributions may be anonymised rather than removed where they are needed to preserve the accuracy and continuity of station information.

Essential cookies and local storage keep the site working (theme, language, saved stations). Analytics and advertising cookies are only used with your consent, enforced with Google Consent Mode. You can change or withdraw your consent at any time using Manage Cookie Preferences in the footer.

Use Report a Problem in the footer, or the report option on a station. For map details like the wrong address or brand, you can also fix it directly on OpenStreetMap and the correction flows through to Refuelia.

Email [email protected], or use the Contact page. For privacy questions, email [email protected].